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Stay away from these shopping web site also the telesales from INDIA TODAY BOOK CLUB.

bagittoday.com/itbc/index.jsp

indiatodaybookclub.com

This is to make everybody inform that India Today Book Club is doing fraud with general public. They are digesting the money of general public’s hard earn money. This is from my personal experience. Which I want to discuss with my online visitors, so that they can protect their savings. These are the web links for online shopping. Please stay away from these shopping sites. I lost my `18000/- . Still they are not in the intension of refunding back.. From past 5 month they are just sending me the pre-formatted emails.   

“Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to request you kindly provide us some more time for the same. We shall be happy to render any further assistance or clarification that you may require. 

Please call us on (011-40502424, , 9:30 am to 6:30 pm, all 7 days) Or email at offers@bagittoday.com or orders@bagittoday.com .        
Warm Regards
Sukant
Bagittoday Team”

I got the same language and format more then 100 times. No satisfactory and convincing reply from the so called Big shopping company. I called so many times to their customer care no. but there is no customer service in this company. No feedback. All the people are shameless in that company. They are just keep postponing the matter as the have no intension to give back my money. So be aware from this kind of fraud companies. I know the brand name is very big but believe me services are worse. 
This is the list of customer care representatives I spoke with and who give me worse experience. I started keeping the detailed log of my calling from the 9^th June:
1)      9 June – Menakshi.
2)      6 July – Kuldeep.
3)      15 July – Neeraj.
4)      29 July – Imran.
5)      6^th Aug – Heena.
6)      16 Aug – Kuldeep.
7)      20 Aug – Pawn / Arun.
8)      21 Aug – Balakrishna.
9)      23 Aug – Ramneek.
10)  24 Aug – Arun / Karan.
11)  25 Aug – Imraan.
12)  28 Aug – Heena
13)  1 Sept. – Deepak.
14)  2 Sept. – Ramneek.
15)  6 Sept. – Deevika / Kapil.
16)  7 Sept. – Ramneek.
Senior in charges are Aadil / Kapil / Raashid / Salil. But no Sr. in charge is coming in  front to give the answer why it’s taking too much time to resolve the matter. Why they are not refunding my money. SHAKILA is the TL in this company. There is no way to get the money back. May be when I take the legal step. I’ll get my money. There is no responsible Sr. officer in this company. 

Here is the whole story about my bad experience:

This is Abhinav Mishra from Mumbai. This is about the order No. 880105829. Ref no. is OGA-100012266. I received the call from Sales department of INDIA TODAY BOOKCLUB in April. They offered me X-Box 360 to purchase. I agreed to purchase it but I told the representative to send me the X-Box 360’s upper model. At that time I didn’t know which upper model is. He told me that India today is offering Arcade model. I told him if it is the upper model sends me. I don’t want to buy lower model. But when I receive it I found there is a model comparison of upper model (Elite) and lower model ( Arcade ) on the top of the box of X-Box-360. Then I get to know that Elite is upper model and Arcade is lower model. I called the customer care and discuss the issue. They asked me if I am not satisfy with the product I can returned it back to India today and my money and currier charges will be refunded. I returned the parcel on 23-04-2010 through Blue Dart Currier. Sending you the Dispatch slip copy second time. First time I sent the slip on the same day when dispatched the parcel that means on 23-04-2010 .Company received the parcel on 28th April 2010.
Blue Dart Waybill No : 50108753774
Pickup Date : 23 April 2010
From : Mumbai.
To : Delhi.
Status : SHIPMENT DELIVERED
Date of Delivery : 28 April 2010
Time of Delivery : 16:30
Recipient : Stamp.

It has been more then 4 month when INDIATODAY didn’t refunded my money which is Rs.17489/-  + Currier charges Rs575/- .I keep sending the emails about the matter. But your department is not also replying my emails. The matter is taking care by : Piyush Thapa, Manisha, Shiv Bahadur and Jaagriti.But frankly speaking to all the visitors the whole department of INDIA today is mismanaged. I am not satisfied with the services of India today book club. There is no feedback and customer service relation system in your company. If any body is planning to purchase something from India today book club, please don’t shop from that company, else you will loose your money. No one is helping me. It was my hard earned money. Now i am planning to move consumer court.

Abhinav Mishra :confused:
email4ind@yahoo.com